Frequently Asked Questions
Clear answers about Life Certificate assistance, Jeevan Pramaan, biometric devices and RD services.
What is a Life Certificate?
A proof-of-life document or process used by pensioners under the applicable pension system.
What is Jeevan Pramaan?
A Government of India digital life certificate ecosystem. Geeks Microsystems is not the government portal; we provide independent private assistance.
Can an ex-serviceman living abroad get assistance?
Yes. We focus on practical guidance for Indian ex-servicemen, pensioners and families living or working abroad.
Do I need a biometric device?
Some digital authentication workflows require compatible biometric hardware and RD service.
What is an RD service?
A device authentication/service layer used by supported biometric ecosystems.
Which biometric devices do you provide?
We currently list the Mantra MFS100 catalogue option with supplied MFS 110 L1 product details, and the Morpho MSO 1300 E3 option.
Can my family member in India help me?
A family member may be able to assist with practical steps, subject to the applicable official process.
How can I contact Geeks Microsystems?
Use the enquiry form or WhatsApp. The business WhatsApp shown on this website is 9812392062.
Is Geeks Microsystems a government organization?
No. Geeks Microsystems is an independent private vendor. We are not a government department, SPARSH, defence department or bank.